Introduction

This page explains the terms and conditions for receiving text messages from Rock City Roofing. These terms apply only to SMS (text message) communications.

Our Texting Program

Rock City Roofing sends text messages to customers who provide their phone numbers during the roofing project process. This texting program is used to communicate information related to your project and our services.

What We Text About

We send text messages for the following reasons:

  • Appointment confirmations and reminders

  • Job status updates (e.g., crew arrival, work progress, completion)

  • Invoice and payment notifications

  • Requests for project approvals or authorizations

  • Project photos and documentation

  • Review and feedback requests

How to Stop Receiving Text Messages

To stop receiving text messages from Rock City Roofing, reply "STOP" to any text message.

You can also call us at (501) 229-9727 or email admin@rockcityroofing.com to request that we stop texting you.

Message and Data Rates

Standard carrier message and data rates may apply. Check with your wireless carrier for details on your specific plan. Rock City Roofing is not responsible for carrier charges.

Message Frequency

You may receive text messages during and around your project timeline. Frequency varies based on project activity and communications related to your project.

How to Get Help

If you have questions about our texting program or need assistance, you can:

Your Privacy

Rock City Roofing takes your privacy seriously. When you provide your phone number, we collect and use it in accordance with our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Contact Information

If you have questions about these Terms of Service or Rock City Roofing's text messaging program, please contact us:

Office Phone: (501) 229-9727
Office Address: 2001 Club Manor Dr Ste U, Maumelle, AR 72113
Office Email: Admin@RockCityRoofing.com

Changes to These Terms

Rock City Roofing may update these terms from time to time. Updates will be posted on this page. Your continued use of our texting program indicates acceptance of any updated terms.